Gambloria Privacy Policy

Gambloria is operated by Eventa Digital Limitada, a Costa Rica-registered company holding Anjouan gaming licence number ALSI-182407008-FI1. This page sets out what personal data we collect from players and visitors, the purposes for which we use it, who we share it with, and how long we keep it. Eventa Digital Limitada is not licensed in Australia; this policy reflects the operator’s own data-handling commitments and applicable cross-border data processing obligations.

What information we collect

We collect the following categories of personal data:

Account registration data: full name, date of birth, residential address, email address, and phone number.
KYC verification documents: government-issued identity document, proof of address, and copies of payment methods used on the account.
Gameplay and transaction data: deposit and withdrawal records, bet history, session times, and game choices.
Device and network data: IP address, browser type, operating system, and device identifiers.
Cookies and similar technologies used for site functionality, session management, and analytics.

KYC and AML documentation requirements are set out in our KYC Policies and AML Policy, both published in the site footer.

How we use your information

We use personal data to operate your account, process deposits and withdrawals, and deliver gameplay. We also use it to meet our regulatory obligations, including age verification, identity checks, anti-money laundering monitoring, and transaction screening. Device and network data supports fraud detection and account security. Where you have opted in, we may use your contact details to send marketing communications; you can withdraw that consent at any time by contacting support.

We share personal data with licensed payment processors to handle deposits and withdrawals, and with identity verification providers to carry out KYC checks. Data may be disclosed to the Anjouan gaming authority (the issuing regulator for licence ALSI-182407008-FI1) and to law enforcement or other competent authorities where we are legally required to do so. As part of the Eventa Digital Limitada group, data may also be accessible to affiliated companies operating on the same shared infrastructure, subject to the same data-handling standards applied across the group.

Data retention

We retain account and transaction records for a minimum of five years following account closure, in line with anti-money laundering obligations applicable to licensed gaming operators. KYC documents are held for the same minimum period. Certain records may be kept for longer where an ongoing investigation, dispute, or legal obligation requires it.

Your rights

You have the following rights in relation to the personal data we hold about you:

Access: you can request a copy of the personal data we hold.
Rectification: you can ask us to correct inaccurate or incomplete data.
Erasure: you can request deletion of your data, subject to retention obligations described above.
Restriction: you can ask us to limit how we process your data in certain circumstances.
Objection: you can object to processing carried out on the basis of legitimate interests.
Portability: you can request your data in a structured, machine-readable format where processing is based on consent or contract.

To exercise any of these rights, contact us using the details below. If a dispute is not resolved at our level, you may approach an independent body or the Anjouan gaming authority listed on the site.

Contact us

Privacy queries and data rights requests can be submitted by email to [email protected] or through the LiveChat widget available on-site. No Data Protection Officer has been designated; all privacy correspondence is handled by the support team.